Who we are

Misto is an Indian lifestyle brand operating at misto.club. We sell fragrance products under the Zodiac Edition collection. For any privacy-related queries, contact us at hello@misto.club.

What data we collect

• When you create an account: name, email address, password (encrypted).
• When you place an order: name, delivery address, phone number, email, payment information (processed by our payment
  gateway — we do not store card details).
• When you use our website: device type, browser, IP address, pages visited, time spent (via cookies and analytics tools).
• When you take the Fragrance Finder: quiz responses and quiz result (associated with your account if logged in).
• When you subscribe to our newsletter: email address only.
  
  

Why we collect it

• To process and fulfil your orders.
• To send order confirmation, shipping updates, and delivery notifications.
• To maintain your account, wishlist, and saved quiz results.
• To send marketing communications — only if you have opted in.
• To improve our website and understand how people use it.
• To comply with applicable Indian laws and regulations.

 

How we use your data

We do not sell your data to third parties. We do not share your data with advertisers. We share data only with service providers who help us operate — including our payment gateway, shipping partners, and email service provider — and only to the extent necessary to provide those services.

Cookies

We use cookies to keep you logged in, remember your cart, and understand how our website is being used. You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

Your rights

You have the right to: access the data we hold about you, correct inaccurate data, request deletion of your data, opt out of marketing communications at any time, and withdraw consent where processing is based on consent. To exercise any of these rights, email hello@misto.club. We will respond within 30 days.

Data retention

We retain order data for 7 years for accounting and legal compliance. Account data is retained until you request deletion. Marketing preferences are retained until you opt out

Third party links

Our website may contain links to third-party sites (Instagram, Pinterest). We are not responsible for the privacy practices of those sites

Children

Misto is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

Changes to this policy

We may update this privacy policy. Material changes will be communicated via email to registered users. Continued use of misto.club after changes constitutes acceptance

Contact

Privacy questions: hello@misto.club · misto.club